Settlein warrants all of our furniture to be free from defects in materials and workmanship. The Warranty period varies by product and commences from the date of delivery and are defined in the table below.
If, during the warranty period, a product is deemed defective due to a manufacturing defect, Settlein will repair or replace part(s) at the sole discretion of Settlein. This Warranty covers the replacement or repair of any product or part of any product that has a manufacturing or material defect which is not the result of normal wear and tear, customer misuse, alternative treatment, or a natural characteristic of the material used.

SETTLEIN WARRANTY

1. Claim Procedure

• All claims will have to be emailed to support@settlein.com attached with photos of defects and order number.

2. Limitations & Exceptions

• Proper care and usage are essential to preserving your rights under this warranty. This warranty does not apply if your Settlein furniture is damaged by using detergents, abrasives or other harsh cleaning agents.
• This warranty does not cover damage resulting from negligence, abuse, normal wear and tear, or accidents: including (but not limited to) burns, cuts, scratches, tears, scuffs, watermarks, indentations or damage from pets.
• This warranty does not apply if product is used outdoors, unless specifically stated otherwise.
• Any product modification by consumer or other parties not authorized by Settlein will void this Warranty.
• This Warranty does not cover items marked as ‘AS-IS’ or any form of Display items at the time of purchase.
• This Warranty does not cover items not purchased directly from Settlein.
• Settlein’s decision on all issues relating to complaints regarding defects, either of workmanship or materials, shall be final and conclusive. Any decision to repair or have part(s) replaced shall be at Settlein’s sole discretion.
• Any item repaired or replaced under this limited Warranty will be covered by the limited Warranty for the remainder of the original warranty period only.
• This Warranty covers in respect of manufacturing defects detected within the warranty period, the cost of material components, replacement parts, labor and transportation charges.
• Comfort is subjective to the individual and is not considered a manufacturing fault.
• In respect of manufacturing defects detected after the warranty period, the cost of material components and replacement parts, with all labor charges and transportation costs (if any) are to be covered by the Purchaser.

WARRANTY PERIOD

Safety and quality are an important part of any Settlein product. We carry out strict in-house quality checks on our products, which is why we are confident to provide you with a warranty.